Case Study - Restaurant for global ICT firm, Kuala Lumpur

Project data

  • Customer
  • Confidential
  • Value
  • Confidential
  • Area
  • 13,500 sq ft
  • Form of contract
  • Main contractor
  • Programme duration
  • 10 weeks
  • Completion date
  • December 2017
  • Project Manager
  • JLL
  • Architect
  • DesignLogix
  • M&E Engineer
  • EMD Consult


In a bid to retain valuable talent, companies all across the world are looking at a variety of solutions to provide an unbeatable employment experience for their workforces.

ISG in Malaysia was appointed by a leading global information and communications technology (ICT) solutions provider to deliver a 13,500 sq ft best-in-class dining facility, on the rooftop of the Intermark Mall in Kuala Lumpur. The restaurant was built to cater for the employees and their family members, with the capacity to hold up to 222 diners at any given time, and includes VIP, as well as al fresco dining areas.

ICT firm restaurant MAIN2 - ISG
My overall experience with ISG is very positive, and the project was delivered on time, on budget and the team provided value for money through the quality of workmanship and product solutions procured for the project. The team’s high-level of commitment, process-driven approach and health and safety standards are really exceptional and impressive. The team proactively managed issues and worked swiftly to deliver against expectations. ISG is a professional contractor in Malaysia who is very committed to achieve customer's satisfaction. I will definitely consider working with them again, and will highly recommend them to others.”

Shahril Faizal Sani, design principal and director,DesignLogix

ICT firm restaurant MAIN - ISG

The project

Due to its location above the mall, the facility required significant structural and coring works, which in turn needed extensive landlord negotiations and co-ordination, which we successfully expedited.

A carefully co-ordinated lifting plan to hoist more than 10 tonnes of steel by crane onto the rooftop, which was used for the façade and roofing elements of the restaurant. To ensure minimal disruption, the lifting was only executed after hours as the entrance to the facility was situated along Jalan Tun Razak, a road which is busy during the daytime.

ISG also delivered a scope of works that included the installation of a full external glazed cladding solution housing the main restaurant, the integration of specialist servery solutions within the static stone and solid surface counters, as well as the construction of a full commercial-grade kitchen.

In response to the tight 10-week programme, ISG’s full-time site management team of five personnel worked over extended periods, in order to successfully deliver the project on time and to target.

ICT firm restaurant MAIN3 - ISG